In a competitive economy, retaining customers requires creative, personalized strategies. Here’s how small businesses can ...

The former congressman says he's innocent. Committee report contains volumes of allegedly incriminating detail.

For airline customer service workers, the holiday season serves it all: festive music on a loop, stressed-out travelers and, ...

Discover why purchase automation’s “frictionless” promise may cost us the human connections vital to happiness, resilience, ...

There's still a widespread belief that humans have an edge over AI-powered chatbots when it comes to one of the most ...

But they say when they told her that Uber Eats had to issue that refund, she got upset, walked behind the counter and started ...

Gain deeper insights into customer sentiment with AI-driven tools that track emotions in real-time, which helps you improve ...

A Best Buy worker is going viral on TikTok after sharing the lengths one customer went through to get his hands on the new ...

As traditional holiday meals become more expensive and consumers seek convenient alternatives, chicken restaurants are seeing ...